Sign-in uses a one-time link emailed to you, not a password. Check spam/promotions first. Links expire after a while, so if it's been more than an hour, go back to the sign-in page and request a new one.
All of that happens in the Stripe billing portal. Sign in, go to your dashboard, and click "Manage billing." Canceling there stops future renewals; your sponsorship stays active through the end of the period you already paid for.
Each sponsorship covers one ZIP code, on one site, in one category (agent, or a specific contractor trade). While it's active, you're the only sponsor in that category and ZIP on that site — nothing displaces you until you cancel or a payment fails. Sponsoring a ZIP guarantees placement, not leads or business — see our Terms for the exact language.
Sponsor a new ZIP or site anytime from that site's own /advertise/ page — it uses the same USHomeWork account, so it shows up alongside your existing sponsorships on one dashboard and one invoice. To drop a ZIP you're already sponsoring, cancel it from the billing portal and sponsor the new one separately.
Email us with the site, ZIP, and what's wrong, and we'll fix it.
Email clifford@cliffordsellsaz.com with your account email and what's going on. We typically reply within one to two business days.