Sign-in uses a one-time link emailed to you, not a password. Check spam/promotions first. Links expire after a while, so if it's been more than an hour, go back to the sign-in page and request a new one.
All of that happens in the Stripe billing portal. Sign in, go to your dashboard, and click "Manage billing." Canceling there stops future renewals; your sponsorship stays active through the end of the period you already paid for.
Each sponsorship covers one ZIP code, on one site, in one category (agent, or a specific contractor trade). While it's active, you're the only sponsor in that category and ZIP on that site. Nothing displaces you until you cancel or a payment fails. Sponsoring a ZIP guarantees placement, not leads or business. See our Terms for the exact language.
Sponsor a new ZIP or site anytime from that site's own /advertise/ page. It uses the same USHomework account, so it shows up alongside your existing sponsorships on one dashboard and one invoice. To drop a ZIP you're already sponsoring, cancel it from the billing portal and sponsor the new one separately.
Every home page has a “Report a correction” link, and you can claim your home to fix details yourself. To ask for a change or removal another way, email hello@ushomework.com with your home’s address and what you would like changed. More on the homeowner page.
Email hello@ushomework.com with your city and the ZIP codes you work. We keep a list and email you when your market opens.
Email us with the site, ZIP, and what's wrong, and we'll fix it.
Email hello@ushomework.com with your account email and what's going on. We typically reply within one to two business days.